Privacy Policy

Our Commitment to Privacy

At Pinnacle Realty Partners, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Fill out our lead forms (name, phone number, email address)
• Provide property details (address, condition, situation, etc.)
• Contact us via phone, email, or other communication methods
• Participate in surveys or feedback requests

Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Pages visited and time spent
• Referring website information
• Device information (type, operating system)

How We Use Your Information

We use the information we collect to:

• Evaluate your property and provide cash offers
• Communicate with you about our services
• Process and complete real estate transactions
• Improve our website and services
• Send you relevant marketing communications (with your consent)
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party companies that help us operate our business (e.g., Airtable for form processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Restrict or object to certain processing activities

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

Communications & TCPA Consent

By providing your phone number and checking the consent box on our forms, you expressly consent to receive communications from Pinnacle Property Solutions, including:

• Phone calls (including calls made using an automatic telephone dialing system or prerecorded voice)
• Text messages (SMS/MMS)
• Email communications

These communications may be for marketing purposes, to provide information about your property inquiry, or to follow up on your cash offer request.

Your Consent Rights

• Consent is voluntary: Your consent to receive calls and texts is not a condition of purchasing any property or service from us.
• Message frequency: Message frequency varies based on your inquiry and our follow-up process.
• Message and data rates: Standard message and data rates may apply depending on your mobile carrier plan.

How to Opt Out

You may revoke your consent to receive communications at any time by:

• Text messages: Reply STOP to any text message you receive from us
• Phone calls: Request to be placed on our do-not-call list during any phone conversation
• Email: Click the unsubscribe link in any email or contact us directly
• Written request: Send a written request to our address listed below

After opting out, you may receive one final confirmation message. Please allow up to 10 business days for your request to be fully processed.

Consent Records

We maintain records of your consent, including the date, time, and method by which consent was obtained, in accordance with applicable laws and regulations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.